Privacy Policy

This Privacy Policy explains how Edzest Education Services (OPC) Pvt. Ltd. ("Edzest", "we", "us"), registered office at SY 42, Dinne Anjaneyaswamy Temple Road, Haralur, Bengaluru – 560102, collects, uses, and protects information when you use the Edzest platform (the "Platform").

1. Information we collect

• Account details: name and email address, provided at registration or via sign-in with Google.
• Test activity: attempts, answers, scores, tag/domain performance, doubts, and video requests.
• Technical data: log and usage data such as IP address, browser, and device information, collected automatically.

2. How we use information

• To operate your account and deliver test content, scoring, and reports.
• To generate performance summaries and recommend focused review.
• To respond to doubts and video-explanation requests.
• To maintain platform security and prevent misuse.

3. Sharing of information

We do not sell your personal information. We share data only with service providers that operate the Platform on our behalf, including our authentication provider (AWS Cognito) and cloud hosting infrastructure, and only to the extent needed to provide the service. We may disclose information if required by law.

4. Cookies

We use essential cookies to keep you signed in and maintain your session. We do not use cookies for third-party advertising.

5. Data retention

We retain account and test-activity data for as long as your account is active, or as needed to provide the Platform and meet legal obligations. You may request deletion of your account as described below.

6. Data security

We use industry-standard measures, including encrypted authentication and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond within a reasonable time.

8. Children's privacy

The Platform is intended for adult exam aspirants and is not directed at children under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

10. Grievance officer and contact

For privacy questions, complaints, or grievances relating to your personal information, contact us at support@edzest.com or by post at Edzest Education Services (OPC) Pvt. Ltd., SY 42, Dinne Anjaneyaswamy Temple Road, Haralur, Bengaluru – 560102.